body {
  margin:0;
  padding:0;
  line-height: 16px;
  text-align:left;
  font-family: verdana, helvetica, arial, sans-serif;
  font-size: 11px;
  color: #333;
}

input, select, textarea
{
	font-family: verdana, helvetica, arial, sans-serif;
	font-size: 11px;
}

td, p, div {
	color: #333;
	font-size: 11px;
	line-height: 16px;
}

p {
	margin: 4px 0 10px 0;
}

img, fieldset { border:none; }
fieldset {
  clear:both;
  margin:0;
  padding:2px 0;
}

.btn, .btn a {
  display:block;
  width:134px !important;
  height:27px;
  border:none;
  font-family: arial, verdana, sans-serif !important;
  line-height:27px !important;
  background:url(../images/button.jpg) top left no-repeat;
  text-align:center;
  color:#fff !important;
  font-weight:bold;
  text-decoration:none;
  padding:0;
  margin:0;
  float:left;
}

form .btn {
  padding-bottom:4px;
}

h1, h2, h3 {
  font-weight:normal;
  margin:0;
  padding:0;
}

th {
  text-align:left;
  padding-left:3.5px;
  font-weight: normal;
}

#container {
  width:100%;
  text-align:left;
}

#header {
	display: none;
}

#footer {
	display: none;
}
   
#nav {
    clear:both;
    margin: 0 0 10px 0;
    padding:0 10px 0 0;
    height:24px;
    border-bottom:1px solid;
    border-top:1px solid;
    overflow: auto;
}
    
#nav li {
    list-style:none;
    margin:0;
    padding:0;
    display:inline;
    float:right;
}
    
#nav li a {
    height:24px;
    line-height:24px;
    display:block;
    padding-left:20px;
    margin:0 10px 0 10px;
    text-decoration:none;
    font-weight: bold;
}

#nav a.home { background:url(../images/home.gif) 0 5px no-repeat; }
#nav a.new_ticket { background:url(../images/new_ticket.gif) 0 5px no-repeat; }
#nav a.my_tickets { background:url(../images/my_tickets.gif) 0 5px no-repeat; }
#nav a.ticket_status { background:url(../images/ticket_status.gif) 0 5px no-repeat; }
#nav a.log_out { background:url(../images/logout.gif) 0 5px no-repeat; }
   
#content 
{
	margin: 0;
	padding: 0;	
}
    
#content form 
{
    margin: 5px;
    padding: 0;
}
    
#content form.status_form fieldset { clear:none; }

#content form label 
{
	display: block;
}

#content #index form input {
	width:175px;
}
        
#content #bar {
    width:21px;
    height:auto;
    display:block;
    float:left;
}
   
#ticketform {
    padding:20px 20px 50px 20px;
    width:600px;
    margin:20px auto 20px auto;
    border:1px solid;
}

#loginform {
    padding:20px 20px 50px 20px;
    width:400px;
    margin:20px auto 20px auto;
    border:1px solid;
}

#ticketform input, #ticketform select {
    width:300px;
    float:left;
}

#loginform input {
    width:160px;
    float:left;
}
    
#ticketform label {
    width:130px;
    text-align:right;
    display:block;
    float:left;
    padding-right:10px;
}

#loginform label {
    width:130px;
    text-align:right;
    display:block;
    float:left;
    padding-right:10px;
}

#ticketform textarea {
    width:400px;
}

#ticketform .ticketsubmit {
    margin-left:410px;
}

#loginform .ticketsubmit {
    margin-left:170px;
}


#powered_by {
    clear:both;
    display:block;
    width:126px;
    height:23px;
}
   

.error {
    font-family: verdana, helvetica, arial, sans-serif;
    font-size: 9px;
    text-decoration: none;
    border: none;
    font-weight: bold;
}

.msg {
    font-family: verdana, helvetica, arial, sans-serif;
    font-size: 11px;
    text-decoration: none;
}


#infomessage, #warnmessage, #errormessage {
    margin-bottom: 1.5em;
    padding: 0.3em;
    border-top: 1px dotted;
    border-bottom: 1px dotted;
    font-style: italic;
}

/* Buttons  */
.button, .button2 
{
	font-family: verdana, helvetica, arial, sans-serif;
    font-size: 11px;
	margin: 7px 2px 3px 2px;
	padding: 0px 6px 0px 6px;
	font-weight: bold;
}
    
/* Generic CSS based Icons. use=> <tag class="Icon iconname">text</tag> */
    
.Icon {
        
    width: auto;
    padding-left:20px;
    background-position: left center;
    background-repeat: no-repeat;
    color:#006699; 
    text-decoration: none;
}

a.Icon { }
   
a.Icon:hover {
    text-decoration: underline;    
}

    
.Icon.Ticket { background:url(../images/icons/ticket.gif) 0 2px no-repeat; }
.Icon.webTicket { background:url(../images/icons/ticket_source_web.gif) 0 2px no-repeat; }
.Icon.emailTicket { background:url(../images/icons/ticket_source_email.gif) 0 2px no-repeat; }
.Icon.phoneTicket { background:url(../images/icons/ticket_source_phone.gif) 0 2px no-repeat; }                
.Icon.otherTicket { background:url(../images/icons/ticket_source_other.gif) 0 2px no-repeat; }


.Icon.attachment { background-image: url(../images/icons/attachment.gif); }
.Icon.file { background-image: url(../images/icons/attachment.gif); }
.Icon.refresh { background-image: url(../images/icons/refresh.gif); }   
.Icon.thread {
    font-weight: bold;
    font-size: 1em;
    background-image: url(../images/icons/thread.gif);
}

/* Ticket view (Messages and Responses) */
#ticketthread table.message {
    margin:10px 0 5px 0;
}

#ticketthread table.response {
    margin-bottom:5px;
}

#reply 
{
	padding:10px 0 20px 40px;
}

table.message, table.response {
    border: 1px solid;
    border-bottom: none;
}

table.message td, table.message th,table.response td, table.response th {
    border-bottom:1px solid;
    padding:5px;
}

table.message td
{
	font-style: italic;
}

table.message tr.header td, table.response tr.header td {
    padding:1px;
    padding-left:5px;
}

table.message th, table.response th {
    line-height:24px;
    font-size:11px;
    padding:1px;                
    padding-left:5px;
}

/* Index page */

#index 
{
	padding: 0;
	margin: 0;
}

#index h1, .lcol h3, .rcol h3 {
	font-size: 13px;
	font-weight: bold;
	color: #FF9900;
	text-align: left;
	width: 100%;
	line-height: 24px;
	height: 24px;
	text-indent: 18px;
	letter-spacing: 1px;
	background-image: url(../images/hline.gif);
	background-repeat: no-repeat;
	margin-bottom: 12px;
	margin-top: 12px;
}

.big {}

.lcol 
{
	float: left; 
	width: 49%;
}

.rcol 
{
	float: right; 
	width: 49%;
}

.lcol img {display: none;}
.rcol img {display: none;}

.clear { clear:both; }

.lcol .btn, .lcol .btn a, .rcol .btn, .rcol .btn a {
    font-family: arial, verdana, sans-serif;
    font-size: 11px;
    font-weight: bold;
    margin: 5px;
    border: 1px solid;
}